Terms and Conditions
General
All prices quoted are in British pounds sterling (£) - see currency page for more details.
All prices quoted exclude postage and packing charges. These will be added as explained on our
postage and packing information page (see under help above).
These terms and conditions do not affect our customers' statutory rights.
How can I pay for my order?
Payment can be made via PayPal. For customers in the UK or with UK bank accounts, payment by bank transfer (BACS) is preferred.
Complaints Procedure
If you wish to contact us concerning any problems you have experienced with any aspect of our service or using our website then use any of the contact methods (mail, FAX, Telephone or e-mail) shown on our our contacts page (return to the homepage and look in the menu on the left hand side to find this).
Complaints will be acknowledged as soon as possible and dealt with as a matter of priority. (We are a small organisation, and if Mr Somerville and/or the web manager is away from the office on business or otherwise, e-mails and other messages may not get immediate attention. Notice of absence of more than a couple of days will usually be posted on our homepage.)
If you have any questions/comments about our terms & conditions, you should contact us.
R. Somerville (Playing Cards), 12 Place du Palais des Evêques, F-31420 ALAN, France
Click here to start at the beginning of our catalogue.
This page last updated: 31st July, 2023
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